Frequently Asked Social Media Questions - Heather Santo
Frequently Asked
Social Media Questions
Most Asked Social Media Questions

FREQUENTLY ASKED Social Media Questions

I am thrilled that you are ready to outsource the creative parts of your business so you can get back to your revenue generating activities!

Here are some of the most asked social media questions to assist you:


WHAT SOCIAL MEDIA Services CAN YOU HELP ME WITH?

I’m so happy that you asked! I help busy entrepreneurs who are struggling with the creative side of their business whether that is through crafting their social media content and management or the creation of social media graphics and images.

I create the graphics with content provided by you or from content that you already have available. I also can craft social media content for your platforms based on your previous content and/or new content and articles relative to your niche.


WHAT DO YOU CHARGE?

As a creative social media architect, all of my projects are put together into packages and not by the hour. You can choose from one of my pre-made packages or have one crafted specifically for you. Basic social media images packages start at $97. Monthly packages are also available.


Do you offer rush services?

On occasion. Depending on the size of the project and my current calendar, I occasionally take on rush projects. Rush means that a project will need to be completed in less than a week. Rush project fees start at $50 and up.


How QUICKLY DO YOU RETURN emails?

Emails are answered in 24-48 hours with the exception of weekends and holidays. Those messages will be returned the next business day.


How does YOUR process work?

1.  Fill out the contact form with your information so I can get a basic idea of the needs that you have.
2.  I will respond back to the email that you provide and ask you some additional questions to make sure that I am able to serve you.
3.  After our discussion, I determine if I can serve you and make sure that we are a good fit.
      If we are, I will put together a proposal for the services that you need.
4.  After you review the proposal and if you agree, I will draw up an agreement (for recurring services) that outlines the services I will provide.
5.  You will sign the agreement and then I will sign it and both of us will receive a digital copy for our records.
6.  I will send an invoice for your services.
7.  After the invoice is paid, I will make the arrangements and explain where to send all of the materials relative to your project.


do you create logos?

No, that is not a service that is currently being offered, but be sure to pick up my free gift so that you will be the first to know of all upcoming new offerings!


HAVE A QUESTION NOT LISTED HERE?

We would love to answer that for you! Just click here to contact our Client Care Team and we'll get your question answered  quickly.